Thinking of Selling your Jewellery?

The terms and conditions below will govern the legal relationship between you and the Guild of Valuers & Jewellers.
The Guild of Valuers & Jewellers is part of Loss Management Group; a company registered in England no. 3884829
Registered office: Bath and West Buildings, Lower Bristol Rd, Bath BA2 3EG

 

Requirements for use
- you must be at least 18 years of age.

- you are resident in the United Kingdom.
- you must be the rightful owner of the goods you wish to sell and the property is sold free of all liens, encumbrances,  liabilities and adverse claims of every nature and description whatsoever.
- the goods being sold are not from, or the result of, illegal activity in any part of the United Kingdom or any other country.
- any transaction initiated by you will not cause the Guild of Valuers & Jewellers to be in violation of any anti-money laundering, anti-terrorism or other applicable law of the United Kingdom or any foreign country .

- our hours of business are 9am to 5pm Monday to Friday and we close for all bank holidays.
- packaging supplied by the Guild of Valuers & Jewellers must be  used in order that the parcel can be tracked and proof of delivery be confirmed. The parcels are insured up to £500 but if the contents are felt to be over this limit the sender must pay additional insurance. Advice can be sought from any Royal Mail post office.
- the Guild of Valuers & Jewellers reserve the right to reject any parcel which appears to be damaged, opened, tampered with on delivery. Any such parcel will be returned to you without any liability to the Guild of Valuers & Jewellers.
- If our offer is unacceptable or items sent are not precious metal we will return the items free of charge using the same method of despatch.

 

- The Guild of Valuers & Jewellers purchases all precious metal including gold, silver and platinum. If we feel the items sent have more value than just precious metal content we will advise you of this fact. We have many contacts in the second hand and auction world and we will put you in touch with them.
- all items sent must be listed on the sheet provided and all your details must be completed in full and the customer declaration signed.
- by sending us your precious metal you accept that the process of determining a value may involve the use of acids and the filing of the outer surface. This may leave permanent staining or deep scratches.
- To determine the correct weight of precious metal any non precious content such as metal springs in gold watch bracelets for example will be removed before weighing. Should the offer not be accepted the goods will be returned together with any metal pieces removed. In every case we will inform you of any metal content at time of offer.
- At time of offer a breakdown of goods sent will be discussed with you. For example, if different carats of gold are sent these will be sorted and prices for each carat will be notified at time of offer.
- If you wish to send damaged jewellery that includes stones it may be advisable to remove these before sending. We can discuss this during our initial telephone conversation.

 

- once you have accepted our offer to purchase payment will be made by BACS payment where the money will be in your account within 4 working days.
- the price quoted will be no less than 75% of the market gold value on the day of offer.

Limitation of Liability

- this limitation of liability shall be binding on each and every customer and any third party, including, but not limited to, the customer and the customer’s successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to customer’s transaction with the Guild of Valuers & Jewellers.
- no liability will be accepted for loss or damage resulting from the use of services offered by the Guild of Valuers & Jewellers and in no event shall be liable to any third party including any insurance carrier.
- the Guild of Valuers & Jewellers shall not be liable for any subrogation claim brought by the customer’s insurance carrier and by submitting an item to the Guild of Valuers & Jewellers the customer expressly and specifically waives any such subrogation claim on his or her behalf as well as on the behalf of his or her insurance carrier.
- the Guild of Valuers & Jewellers shall not be liable for any damages, including but not limited to, incidental, consequential, punitive, loss of profit or opportunity.
- by submitting the item, the customer explicitly and expressly accepts this limitation of liability as well as the remainder of the terms and conditions.

 

- the Guild of Valuers & Jewellers reserves the right to update   these terms and conditions periodically without notice. It is entirely your responsibility to check before using this service.

 

- your personal information and payment details will be protected  in accordance with the Data Protection Act 1998.

- The Guild of Valuers & Jewellers will only use information provided for the purpose of administration, customer services and internal marketing.