CARE

CARE

Introducing our jewellery CARE package

 

Clean, Assess, Repair and Evaluate

To complement our Valuation Services, we are delighted to offer our jewellery CARE package: Clean, Assess, Repair and Evaluate. There are 3 levels of CARE to suit your requirements including: 

  • Silver Service which includes a Condition Report
  • Gold Service which includes a Condition Report and Valuation
  • Platinum Service which includes a Condition Report, Valuation and Clean & Polish 

Many Insurance Company’s now request that you have a condition report on your item/s in order to validate your insurance cover, quite often on high value items. We can provide a condition report on your jewellery item/s ensuring you are aware of any repair and restoration necessary. We work with a number of highly experienced, professional jewellers who will be able to carry out any repair work should you choose. 

 

ENQUIRE ABOUT CARE

CARING FOR YOUR JEWELLERY AT HOME

CARING FOR YOUR JEWELLERY AT HOME

To maintain the care of your precious jewellery items, we have selectively handpicked a range of jewellery cleaning products below which are available to purchase at request. 

CONNOISSEURS DIAMOND DAZZLE STICK

CONNOISSEURS DIAMOND DAZZLE STICK

There’s nothing like the Diamond Dazzle Stik to keep all your diamond and gemstone jewellery it’s sparkling best. The cleaning gel contains micro-fine cleansers and polishing agents that “bring out the bling.”

The advanced polymer formula system helps reduce the appearance of fine scratches by removing dirt and oils and repelling them for a longer lasting shine. Quick and spotless drying keeps jewellery looking its high gloss best.

Recommended for diamonds, precious stones, platinum and gold jewellery settings. Keep one in your handbag, makeup case, gym bag, and car for maximum dazzle on the go!

TOWN TALK LUXURY JEWELLERY CARE KIT

TOWN TALK LUXURY JEWELLERY CARE KIT

A complete kit containing all you need to keep your precious jewellery shining bright.

Quick and easy to use.

Suitable for use on silver, gold, platinum, diamonds, hard & delicate gemstones and pearls.

Clean, Polish & Protect your jewellery.

Specialised polishing cloths for each jewellery type.

Excellent value.

Contains: Jewellery Spray, Silver Polishing Cloth, Gold Polishing Cloth, Microfibre Polishing Cloth,Anti-Tarnish Jewellery Pouch and a Cleaning Brush.

TOWN TALK LUXURY WATCH CLEANING KIT

TOWN TALK LUXURY WATCH CLEANING KIT

A complete kit containing everything needed to keep watches clean and shining bright – all in one product.

Quick and easy to use.

Ideal for every style of gold, platinum, silver and stainless steel watch.

Restore the shine to metal bracelet and watch faces.

Excellent value.

Contains: Watch Cleaning Spray, Watch Polishing Cloth, Metal Polishing Cloth, Cleaning brush.

TOWN TALK PEARL CARE KIT TIN

TOWN TALK PEARL CARE KIT TIN

This specialist kit contains everything you need to clean and protect pearls.

The Pearl Care Tissues use a gentle cleaning solution formulated especially for use on Pearls.

They remove surface impurities which can damage the natural lustre of pearls.

The Microfibre Polishing cloth gently dries pearls to a radiant finish.

Beautifully presented in a keepsake tin.

Contents: 8 x Pearl Tissues and Microfibre Pearl Polishing Cloth.

Suited for: All pearl jewellery, including gold or silver jewellery with pearl settings.

TOWN TALK GOLD POLISHING CLOTH

TOWN TALK GOLD POLISHING CLOTH

Restore the original shine to gold jewellery.

Specialist impregnated polishing cloth will buff gold items to a wonderful shine.

100% Cotton cloth.

Resusable and designed to last - it will remain effective as long as it is not washed.

Suited for: Gold, Rose Gold, White Gold with no Rhodium plating, Platinum, Palladium.

TOWN TALK SILVER POLISHING CLOTH

TOWN TALK SILVER POLISHING CLOTH

ANTI-TARNISH SILVER POLISHING CLOTHS

The original Silver Polishing Cloth that's kept silver sparkling since 1895!

100% Cotton cloth impregnated with unique formula to remove tarnish and give a lasting shine.

Special anti-tarnish agents help protect silver items from tarnishing for longer.

Ideal for all silverware from silver charm bracelets and watches to large pieces of new and antique silverware.

The cloth is reusable and designed to last, so can be used again and again, as long as it is not washed.

 

ORDER CLEANING PRODUCTS

What our customers have to say ...

See all Testimonials

Great service, punctual, precise valuations, pleasant company with polite and professional staff.

I was very impressed with all aspects of the service I received and will have no hesitation in recommending and using them again.

Really knowledgeable staff. The valuations are clear, concise and reasonably priced

First time I sent jewellery I was very apprehensive spoke to gentleman and he assured me it was safe procedure , I was worried sick until...

I experienced first class service from this firm when I had jewellery valued. The package provided to send the item was very secure and I...

I have been using this company for quite a few years and can highly recommend them. They are exceptionally knowledgeable and professional. I have always...

Dear Leona I have just received the valuation report you conducted on my behalf for Chisholm Hunter. Your report is extremely helpful and informative. I...

Dear Paula Just as some feedback, Mandi was great – very personable and easy to have in the house. I found the whole process incredibly...

Just a note to thank you for my jewellery valuations. As per usual the service was very quick and efficient. My items arrived home today...

After some discussion I took our collection in with a value in mind for insurance purposes. 22 items delivered back to me one and a...

Could you please forward our thanks to Amanda. Amanda was a delight, we have had many customers complementing her friendliness and professionalism.

Hello, I would like to pass on my thanks to Mandi. My Valuation Day was back in May (sorry it has taken me ages to...

Hi Paula Just a quick note to thank you as I have received the valuation report and ring safely. Thank you for your speedy service...

I just wanted to leave a little feedback after our event on Wednesday. Mandi was absolutely fantastic! We had accidently over booked slightly as some...

I needed my engagement ring valued for insurance purposes as it was purchased in Dubai. Chris was extremely helpful and responded quickly to my emails...

We have just had our Valuation Day and I just wanted to pass on some great feedback we had from our customers. Three customers commented...

Tom arrived at our store prompt and ready to roll. We had fully booked our Valuation Day and knew he would be busy all day....

Thank you very much. Very thrilled!

I just wanted to drop in a quick note of thanks to The Guild of Valuers and Jewellers for arranging our recent valuation at Ernest...

I am very satisfied with the service that was provided. David was very easy to get along with and very helpful. Thank you again!

I just would like to congratulate the team at the Guild for such efficient and professional valuations. The turnover for completion is extremely fast and...

Dear Alice. I just wanted to write and thank you for all the information about the Valuation Days in Glasgow. I arranged an appointment at...

Dear Mr N Hadler, ‘Thank you’ so much for your valuation of my diamond ring.

Hi, I am the store manager and just wanted to send a quick email to compliment a member of your team Nick Hadler on the...

Hello. Will you please convey to Fay Roach our thanks for her undertaking of the valuation of my ring. It is a comprehensive report and...

A striking 18 carat gold cross was examined by our valuer at a Valuation Day and dates from around 1810. With engraved roses and forget-me-nots...

From Jersey, a pair of cufflinks were presented to the personal assistant to the Duke of Edinburgh on the world tour of 1956 – 1957....

A beautiful piece was brought into a Valuation Day in Cambridgeshire. It featured a stunning black opal weighing approximately 5.5 carats in an early 20th...

Discovered during a recent Valuation Day in Milton Keynes, a fob appeared to be fairly straightforward.

However, upon further examination a previously unseen compartment revealed...

Brought into a Valuation Day in Co Mayo, Ireland, a silver cigarette case was originally presented to a Metropolitan police officer on protection duty for...

A stunning 19th century tortoiseshell singing bird box was recently brought into a Valuation Day in London and our valuer on the day was absolutely...

Our valuer saw a very rare reverse intaglio brooch for a customer at a Valuation Day in Berkshire. The 18ct gold brooch is created from...

Many thanks for the safe return of my watch. Your service has been excellent.

I will be back in touch next time my valuation is due...

I had my engagement ring valued and the service was really efficient. I called in the morning, dropped it off and picked it up about...

Exceptional. For £30 I sat in their office with a valuer ( Leona Sammons ) for 90 minutes whilst she looked through my parents' jewellery...